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Also in PortaPro:QuickBooks Sync,Xero Sync,FreshBooks Sync,Claude & ChatGPT,Equipment Scanning,Shared Truck Devices,Consumables,Marketing Tools,Automated Review Requests,Septic Reminders,Celebrations,Help & Support

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How GPS tracking works
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Solutions

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In the Field
A service day from the yard to the invoice, and where each job goes wrong.
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Portable toilet operators
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Septic operators
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homeHelp Centerchevron_rightBilling & Invoicingchevron_rightBilling Setup: How You Bill

Billing Setup: How You Bill

schedule4 min read
calendar_todayUpdated October 28, 2026
billing setuphow you billonboardingadvance billingarrearslate feessample invoice

On this page

What this isThe stepsWhat each answer doesThe sample invoiceWhat your data saysConfirm, Finish later, Skip for nowWho can use itRelated
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Or schedule a quick call at a time that works best for you.

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What this is

Before you add customers and rate cards, PortaPro asks how your company bills: how long a billing period is, when a customer's period starts, whether you bill before or after the period, what an invoice shows, your terms and fees. About ten questions, with Not sure on every one. Before anything changes you see a Sample invoice built from the same math PortaPro bills with, and a list of anything in your data that disagrees with your answers.

Where: Settings → Finance → Billing setup. A new company's Setup Guide starts with it (Tell us how you bill), and an admin who answers "What do you need to get started?" goes straight to it once. Companies that were already using PortaPro don't see it pushed; PortaPro support can turn it on for you.

---

The steps

  • Your company: how many yards you run trucks from, and who dispatches them.
  • Billing periods: how long one billing period is (every 28 days, a calendar month, every week, a different number of days, the same day each month, or no schedule), when a customer's period starts, whether you bill before or after the period, what happens to a rental that starts or ends partway through a period, and one invoice per customer or per job site.
  • Invoices: one price per unit or separate lines (this sets what a new rate card line starts with; existing lines keep theirs), the service period on every line, unit numbers on the invoice, when invoices go out, payment terms, and your next invoice number.
  • Fees, tax and changes: late fees, sales tax, card processing costs, deposits, and what happens when a unit is added or picked up partway through a period.
  • Who sees what: saved now and used when roles and dispatch setup arrive. Skip any of these.
  • Does this match?: every answer and what it does, What will change, What your data says and the sample invoice.
  • A question that changes money has no answer picked for you. It has an amber border until you choose an option or Not sure, and Continue reads Choose required options until then.

    What each answer does

    Every answer on the last step shows one of these:

    ShowsMeans
    In usePortaPro already works this way. Nothing changes.
    Will changeConfirming changes this setting. It is listed under What will change.
    Not available yetSaved with your setup and never applied. The line under it says how PortaPro bills until it ships, and automatic drafts are never turned on because of it.
    Decide laterYou picked Not sure. Today's setting stays as it is.
    Set on its pageTax, card costs and deposits are set on their own Settings pages (the Cash Discount Program needs your written agreement there). The link opens that page.
    Saved for laterA roles or dispatch answer, kept for when that part of PortaPro arrives.

    The sample invoice

    The Sample invoice shows the first three invoices for one rental delivered on the 2nd of next month: each period's dates, each line, the prorated first period, and when the draft would be ready. Change The sample rental (what it is, how many, the price per period) to look like yours. The numbers come from PortaPro's own billing engine, not a separate calculator, and are before tax. With the service period on every line, each line shows the dates it covers. With a late fee, it also lists If invoice 1 isn't paid: each fee and how many days past due it is charged, up to your limit for a fee that repeats.

    What your data says

    The last step lists anything in your account that disagrees with your answers, with a link to where you fix it. For example:

  • Customers set to bill the other way from your answer (new customers follow your answer; existing customers change only when you apply it to them from Cycle Billing).
  • Rate-card rows priced on a different period than your billing period.
  • Rate-card rows with a service frequency PortaPro can't schedule.
  • Customers on autopay with no billing email.
  • No route depot yet, or fewer depots than yards.
  • Confirm, Finish later, Skip for now

  • Confirm setup saves your answers and changes only the settings listed under What will change, through the same Cycle Billing and Invoices settings you can edit yourself. Confirming with your current settings changes nothing. You then see Your billing setup is saved, and, when your customers bill the other way, the button to apply your answer to them.
  • Finish later (or Skip for now when you came from the Setup Guide) keeps your answers and confirms nothing. The guide task stays open.
  • Run it again any time: the page opens on your current settings, and each confirm is kept in the setup's history.
  • Who can use it

    Owners and admins answer and confirm. Dispatchers see the saved answers read-only. Drivers and customers can't open it.

    ---

    Related

  • Settings → Finance → Cycle Billing: the billing period, automatic drafts and new customer billing the setup writes.
  • Settings → Finance → Invoices: payment terms, late fees and invoice numbering.
  • Setup Guide: Getting Started → Setup Guide.
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