The dispatch view won't load, the map shows a blank screen, or drag-and-drop isn't working.
Map Not Loading
Error: "Unable to load jobs"
Solution:
Map displays blank or gray
Possible Causes:
Solutions:
Drag-and-Drop Not Working
Jobs won't drag
Cause: The job may be in a non-draggable state
Solution:
Jobs won't drop onto drivers
Cause: The drop zone may not be highlighted
Solution:
Assignment doesn't stick after drop
Cause: Database update may have failed
Solution:
Dispatch View Loading Issues
Spinning indefinitely
Solution:
Drivers not appearing in swim lanes
Cause: No active drivers in the system
Solution: Verify drivers are added in Team Management and marked as "Active"