Additional Charges are secondary fees that bill alongside the main service for a site. Common examples: damage waivers, fuel surcharges, hand wash station add-ons, or any per-site fee that isn't tied to the unit count.
To add one, edit a service location and scroll to the Additional Charges section. Click "Add Charge" and fill in the name (e.g., "Damage Waiver"), quantity (usually 1), unit price, and rate period. Each charge has its own rate period independent of the parent location. You can have a per-month service rate on the units and a per-28-day damage waiver on the same site if that matches what you negotiated.
When the Cycle Invoice generates, each Additional Charge becomes its own line item on the invoice with the format "[site name] — [charge name] · [price]/[period]". Flat-rate Additional Charges include the period label "(one-time)" so the customer understands it's not recurring.
If a charge should apply across all of a customer's sites rather than to a specific site (a customer-wide environmental fee, for example), use Customer Default Rates in Section 2 of the Rate Card instead. Additional Charges are per-site; Customer Default Rates are per-customer.
You can also bulk-import Additional Charges via CSV if you're onboarding a customer with many existing add-ons. The in-app add/edit form is for everyday changes; the CSV path is for initial setup at scale.
