If you're experiencing issues with notifications or alerts in Jobs & Dispatch, this guide helps diagnose and resolve common problems.
Issue: Overdue Badge Not Appearing
Possible causes and solutions:
Issue: Push Notifications Not Received
Issue: Toast Notifications Not Appearing
Issue: Notification Badge Count is Wrong
Issue: Driver Not Receiving Job Assignment Alerts
Issue: "Was Overdue" Badge Showing Incorrectly
Checking Notification Logs
For administrators, notification logs can be reviewed to:
Contact Support
If notifications continue to have issues: