Understanding Platform Fees

When customers make payments, a small platform fee is collected to support the service infrastructure.

How Fees Work

Platform fees are applied per your subscription plan

Fees are automatically calculated on each transaction

You receive the payment amount minus the platform fee

Fee Transparency

The Fees & Disclosure card in Settings → Finance → Payments provides:

Clear explanation of fee structure

How fees are calculated

When fees are applied

Stripe Processing Fees

In addition to platform fees, Stripe charges standard processing fees:

These are set by Stripe, not the platform

Typically 2.9% + $0.30 per transaction (varies by country)

View exact rates in your Stripe Dashboard

Viewing Fee History

Access your Stripe Dashboard for detailed transaction reports

Each transaction shows the breakdown of fees

Monthly statements summarize all fees collected

When customers make payments, a small platform fee is collected to support the service infrastructure.

How Fees Work

Platform fees are applied per your subscription plan

Fees are automatically calculated on each transaction

You receive the payment amount minus the platform fee

Fee Transparency

The Fees & Disclosure card in Settings → Finance → Payments provides:

Clear explanation of fee structure

How fees are calculated

When fees are applied

Stripe Processing Fees

In addition to platform fees, Stripe charges standard processing fees:

These are set by Stripe, not the platform

Typically 2.9% + $0.30 per transaction (varies by country)

View exact rates in your Stripe Dashboard

Viewing Fee History

Access your Stripe Dashboard for detailed transaction reports

Each transaction shows the breakdown of fees

Monthly statements summarize all fees collected

Customer Experience

Field Operations

Business Management

Learn & Discover

Support & Training

Understanding Platform Fees

Customer Experience

Field Operations

Business Management

Learn & Discover

Support & Training

Understanding Platform Fees

How Fees Work

Fee Transparency

Stripe Processing Fees

Viewing Fee History

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How Fees Work

Fee Transparency

Stripe Processing Fees

Viewing Fee History

Was this article helpful?

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