GPS pins mark exact spots within a customer's address. Drivers use pins to find precise unit locations: a specific gate, a trailer pad in the back lot, a corner of a fairground. Pins are optional — for small sites the address alone is enough. For large or complex sites, pins make drivers' lives easier.
To create a pin, go to the customer profile, click Sites, then click the GPS Pins toggle. Use the interactive map to navigate to the address (the dropdown selector or the search bar both work), then click "Activate Pin Drop Mode" and click on the map to place a pin. Each pin needs a name (the Pin Name field — e.g., "Front Entrance," "Trailer Pad 3"), an assigned address (so it belongs to a contractual site), and a pin type (Restroom Cluster, Handwash Station, Holding Tank, VIP Trailer, Access Point, Hazard / Note, or Generic).
Pins are placement, not declaration. The Inventory tab on a pin shows units already assigned to the parent address — declared via the Rate Card. From there you can place individual tracked units at this pin. A tracked unit can only be placed at one pin at a time; moving it to a new pin removes it from the previous one. Untracked counts can't be placed at pins because they have no specific identity.
The "Driver will see" info box on a pin counts the tracked units currently placed at that pin. If the count is zero, drivers won't see the pin as having work assigned. Place at least one unit at a pin for it to be useful.
To delete a pin, open it and click Delete. The units assigned to the parent address stay — they just lose their precise spot. If you delete the parent address, every pin under it is deleted with it.
The hierarchy across the Sites tab: Address (the contract) → Pin (placement within the contract) → Unit (the asset placed at the pin). Declarations live at the Address level via the Rate Card. Placements live at the Pin level via the Inventory tab. Keep this hierarchy in mind and the Sites tab makes sense.