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homeHelp Centerchevron_rightCustomer Managementchevron_rightGPS Pins and Unit Placement

GPS Pins and Unit Placement

schedule3 min read
calendar_todayUpdated October 10, 2026
gps pinspin mapdriver navigationexact locationplacement

On this page

Address, Rate Card and pinsThe GPS Pins viewWhat a pin holdsMoving a pin from the officeDrivers place and move pinsWhen pins and the Rate Card disagreeRelated articles

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A site's street address says where the customer is. A GPS pin says

exactly where the units stand on that site: the trailer pad, the back gate,

the far corner of the parking lot. Pins tell drivers where to go and keep

track of which units are at which spot. This article covers the GPS Pins

view, what a pin holds, placing units, and how drivers move pins from the

field.

Address, Rate Card and pins

Three things describe a site, and each has one job:

  • The address is the contractual site (Sites → Street Addresses).
  • The Rate Card declares how many units of each type are there and what
  • they bill (Sites → Rate Card). Declare units on the Rate Card first.

  • Pins record where those units actually stand. Pins place declared
  • units; they do not change what bills.

    A site card shows the units declared on its Rate Card, with "· N placed"

    when the pins hold a different number.

    The GPS Pins view

    Open the customer and click Sites → GPS Pins. The map shows the

    customer's street addresses and every pin, with a list of pins beside it.

    Filter the list by Status and Type, or search by location or pin

    label. Pins not tied to an address appear under Unassigned Pins.

    To add a pin, pick a street address to move the map there, then

    Activate Pin Drop Mode and Drop Pin Here on the spot. You can also

    search for or paste an address.

    What a pin holds

    Click a pin to open it. The tabs are Details, Inventory, Access,

    Photo and History.

  • Details: Pin Name, Pin Type (Restroom Cluster, Handwash
  • Station, Holding Tank, VIP Trailer, Access Point, Hazard / Note or Generic

    Pin), Status, the street address it belongs to, a Service

    Frequency note and General Notes for drivers.

  • Inventory: Units at this pin, one row per unit type declared at
  • the site. Tagged units have a number (#1003) and are added with Place a

    specific unit. Untagged units are just a count you set on the row. Both

    count toward the site's Rate Card total, and each row shows how many of

    that type sit at other pins.

  • Access: Access Instructions for this spot.
  • Photo: a placement photo.
  • History: when the pin was placed, moved and changed.
  • Pin statuses

    StatusMeaning
    ActiveUnits are deployed here.
    Needs RelocationSomeone flagged that the pin is in the wrong place. It shows on the driver's map and clears when the pin is moved.
    Pickup ScheduledA pickup is booked for these units.
    RemovedThe units are gone from this spot.

    Moving a pin from the office

    Open the pin and click Move on map, drag the highlighted pin to its new

    spot, then save. A toast confirms how far it moved. The pin keeps its units

    and history.

    Drivers place and move pins

    Drivers work pins from the job in the phone app:

  • Drop units here (my GPS) places the job's units at the driver's
  • position, or a scanned unit tag places that unit. Standing at an existing pin adds to it

    instead of making a duplicate.

  • Move pin here moves a pin to where the driver is standing when the
  • phone's GPS is accurate enough; otherwise Adjust on the map instead

    lets them drag it. Only some moves just the units they pick to a new

    pin and leaves the rest where they were.

    Moves show on the office map as they happen, and each one is recorded in

    the pin's history with the distance moved. See

    Moving unit pins in the driver app.

    When pins and the Rate Card disagree

    Placing more units at a site's pins than its Rate Card declares is flagged

    so the office can decide: update the Rate Card to match, or fix the pins.

    Placing fewer is normal and is not flagged (units can be at the site before

    anyone has pinned them).

    Related articles

  • Customer Sites
  • The Rate Card and Recurring Service
  • Moving unit pins in the driver app
  • Was this article helpful?

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