Service Hub
Service catalog, service records, report templates, and field documentation management.
Service Hub
Service catalog management, service records, report templates, and field documentation
Introduction to Service Hub
Central command for managing service activities, tracking completed work, and generating professional customer documentation.
Service Hub Dashboard
Navigate the Service Hub interface with tabs for catalog, records, templates, and quick actions.
Service Catalog Management
Define service types with pricing, duration estimates, evidence requirements, and service targets.
Service Records
Complete history of all services performed with filtering, status tracking, and detailed evidence viewing.
Service Report Templates
Create customized digital forms with sections, field types, validation rules, and version control.
Manual Service Logging
Record services performed outside scheduled jobs with evidence uploads and billable status tracking.
Service PDF Reports
Generate professional PDF service reports with branding, photos, signatures, and custom sections.
Troubleshooting Service Hub
Common issues and solutions for service types, templates, photos, records, and PDF generation.
Emergency & On-Call
Priority jobs, surcharges, fee sweeps, damage and dry-run fees, and unit replacement in the field