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homeHelp Centerchevron_rightInventory & Unit Trackingchevron_rightGenerators and Temporary Power: Meter Readings, Runtime and Fuel Billing

Generators and Temporary Power: Meter Readings, Runtime and Fuel Billing

schedule10 min read
calendar_todayUpdated October 19, 2026
InventoryPowerGeneratorsLight TowersHour MeterRuntimeFuelStandbyService by HoursTelematics

On this page

What this isSetting up your power productsMeter readingsBilling the hours runBilling fuelGetting the charges onto an invoiceStandby rentalsRefuel planningMaintenance by hoursController readingsWhat is not built yetRelated articles

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What this is

PortaPro handles generator and temporary-power rentals the same way it handles toilets, roll-offs and fencing: your generators, light towers, distribution panels, cable and fuel tanks are products in Inventory, each generator gets its own unit code, and jobs and quotes book them. Two things are built for power on top of that: each product carries its kW rating, fuel and burn rate, and drivers record the hour meter and fuel level on every unit they deliver, service or pick up.

Setting up your power products

  • Go to Inventory → Add Product.
  • Set Product Category to Power and pick the Product Type: Portable Generator (roughly 2 to 25 kW), Towable Generator (roughly 25 to 500 kW), Prime Power Unit (large prime power and containerized generators), Light Tower, Distribution Panel (distribution panels, spider boxes, power distro), Cable & Accessories (cam-lock cable, cords, connectors), Fuel Tank / Fuel Trailer or Other Power Item.
  • For a generator or light tower, fill in what you know from the spec sheet: Prime rating (kW) and, for a generator, Standby rating (kW) (light towers have one Rating (kW)); Fuel (Diesel, Gasoline, Propane, Natural gas, Bi-fuel or Battery); Fuel tank (gallons); Voltage (for example 120/208V) and Phase (Single-phase or 3-phase); and Fuel burn (gallons per hour) at 50%, 75% and 100% load. A fuel tank or fuel trailer takes Fuel and Fuel tank (gallons). Every field is optional. PortaPro never guesses one.
  • Choose Meter readings (see below).
  • Once a company has power products, Power appears in the category toggle on the Inventory page and in the job wizard's product picker. Event companies that rent the odd generator alongside tents can keep using the Events type Generators & Power; it stays in Events.

    Finding the right generator

    While the list shows power equipment, two filter pills appear next to the category toggle on the Inventory page and in the job wizard's product picker:

  • kW: Up to 25 kW, 25 to 150 kW, 150 to 500 kW, 500 kW and up
  • Fuel: Diesel, Gasoline, Propane, Natural gas, Bi-fuel, Battery
  • A product without a rating or fuel set drops out while that filter is on, so cable and distribution panels leave a "150 to 500 kW" search.

    Meter readings

    Meter readings on a generator, light tower or fuel tank product decides whether drivers are asked for the unit's hour meter and fuel level:

  • Off: drivers aren't asked for readings.
  • Optional: the driver app offers a place for the hour meter and fuel level.
  • Required at delivery and pickup: drivers are asked for the hour meter and fuel level on every delivery and pickup.
  • New generators start on Required at delivery and pickup. Change it in Edit Product at any time.

    Recording a reading in the driver app

    On any job with a unit that takes readings, the job shows a Meter readings section (titled with where the reading is taken: Delivery, Service visit or Pickup). Each unit on the job gets a row:

  • Type the Hour meter and the Fuel level (%). If the product has a tank size, PortaPro shows about how many gallons that is.
  • Tap Photo of meter to keep a picture of the meter with the reading (optional).
  • Tap Save reading. Saving again for the same job replaces the first reading (Update reading).
  • The row also shows the unit's last reading so the driver can catch a typo. If a required reading is still missing, the section says how many units still need one.

    An hour meter lower than the last reading is refused: check the meter, or tick Meter was replaced if the meter was swapped or reset. Runtime then starts again from the new meter.

    No signal on site? The reading (and its photo) is saved to the phone and sent when the connection returns, with the time it was actually taken.

    The office sees and can correct the same section in the job drawer.

    A unit's reading history

    Open the unit (Inventory → the product → the unit) and choose the Meters & service tab. It shows the latest hour meter, the hours run across the readings on record, and every reading with when and where it was taken and who took it. Readings pulled from the generator's controller show as Controller (see Controller readings below). Office staff can:

  • Record a reading taken in the yard.
  • Remove a wrong reading. The reading is kept in the record, marked removed, and stops counting.
  • Which units does a job read?

    The units booked on the job (including units held for an event), the units on its delivery when it is a pickup, and units placed on the map at the job's site. Only products with Meter readings set to Optional or Required show up.

    Billing the hours run

    A generator's rent bills by calendar time, the way its job line is priced. The rent includes running hours, pooled across the whole rental, and the hours run past them bill one of three ways. Set it on the product (Edit Product → Hours over the included hours):

  • Not billed: hours run are recorded but never charged.
  • Flat rate per extra hour: hours past the included hours bill at your Rate per extra hour (for example $10.00/hr).
  • Fraction of the rental rate: each extra hour bills the period rate divided by its included hours. On a $600 weekly rate with 40 hours a week, an extra hour is $15.00 (1/40 of the weekly rate).
  • Shift pricing: no hourly charge. If the generator ran more than the daily hours on average it was a double shift; more than twice that, a triple shift. A double or triple shift adds a surcharge on the rent: at the default 1.5× and 2×, half the rent or the whole rent again. Settled at pickup.
  • Hours included in the rent are set per day (8), per week (40) and per 4 weeks (160) by default. They follow the periods the rent covers, with no partial periods: a 10-day rental on a weekly rate is 2 weeks, so 80 hours included. A flat-priced or event-priced line counts whole weeks, then days.

    Where the hours come from

    Hours run are the hour meter readings, never the invoice dates: from the reading at delivery (meter out) to the reading at pickup (meter in). On a long rental, every service visit's reading settles the hours run so far, and each settlement only charges what earlier ones didn't, so runtime bills as the rental goes instead of all at the end.

    Example: 2 weeks at $600/week, meter out 1,240.0 hrs, meter in 1,350.0 hrs. That is 110 hours run with 80 included, so 30 hours over at $10.00/hr is Runtime overage $300.00.

    Each rental keeps its own terms

    The first time a rental settles, it keeps a copy of the product's runtime terms, so changing the product later doesn't change rentals already out. To change one rental, open its delivery job and, under Runtime & fuel charges → Runtime terms, choose Change for this rental. Charges already on an invoice keep what they charged; the next charge makes up the difference.

    Billing fuel

    Set fuel prices in Settings → Generators & Fuel → Fuel billing:

  • Fuel billing: Don't bill fuel, Your cost plus a markup (enter what you pay per gallon for each fuel and your Markup (%)), or Fixed price per gallon.
  • A price for each fuel you sell (Diesel, Gasoline, Propane, Natural gas, Bi-fuel, Battery). Leave a fuel blank if you don't sell it.
  • Fuel delivery fee per visit: charged once on each visit that puts fuel in. 0 for none.
  • Bill the top-up at return: when a unit comes back with less fuel than it went out with, bill the gallons to bring it back to that level.
  • Fuel bills two ways:

  • Fuel added on a visit: on a service visit or pickup, the driver enters Fuel added (gal) with the fuel level after fueling. It bills as Fuel (diesel), for example 45 gal at $4.50/gal = $202.50, plus the fuel delivery fee once for the visit.
  • Top-up at return: from the fuel levels at delivery and pickup and the product's Fuel tank (gallons). Out at 100%, back at 80% on a 240 gallon tank is 48 gallons.
  • Customers see the price per gallon. With cost plus markup, your cost shows only to the office.

    Getting the charges onto an invoice

    Runtime and fuel charges are added to the job where the meter was read (the service visit or the pickup). From there:

  • Customers on cycle billing get them on their next cycle invoice.
  • Create Invoice on the job includes them.
  • Invoice runtime & fuel: in the job drawer under Meter readings → Runtime & fuel charges, this drafts one invoice for every runtime and fuel charge the customer has on completed jobs that isn't on an invoice yet.
  • A charge bills once the job is completed. The same section shows what is waiting and why: no hour meter reading at delivery, no overage rate, no price for the fuel, or a job that was already invoiced (bill that one by hand). Recalculate re-runs the job's charges after you fix a rate or a price. A charge already on an invoice is never changed.

    Standby rentals

    A generator that sits on site as backup (a standby rental) is usually priced below one that runs the site (prime power). Set it up on the generator product (Edit Product → Standby rentals):

  • Standby rent (% of the prime rent), for example 60. Leave it blank if you don't rent this generator as standby.
  • Running hours included per week (4 by default): a standby generator only runs for tests and outages.
  • Rate per extra hour ($): hours past the standby hours bill at this rate, or at the runtime rate when it's blank.
  • Book the rental as usual, then open its delivery job and, under Runtime & fuel charges → Runtime terms, choose Change for this rental and set Use to Standby (backup). That reprices the rent on the delivery job to the standby percent (the invoice line reads "Standby rate, 60% of the prime rent") and settles hours run against the standby hours. Switching back to Prime power restores the prime price. Every unit on the same line changes together. Once the rent is on an invoice it can't switch here; change the price on the invoice.

    Example: a 2-week standby rental at 60% of $600/week rents for $720 and includes 8 running hours. Run 50 hours by a service visit and that visit bills 42 hours of Standby runtime at the standby rate.

    Refuel planning

    Inventory → Generators → Fuel lists every generator, light tower and fuel tank out on a rental with a fuel reading: where it is, about how much fuel is left now, Needs fuel by (the day it reaches your refuel level), and the next visit booked at the site. These are estimates, labelled as such, from:

  • the fuel level between two readings (the best: drivers record the level after fueling on every visit, fuel put in is added back);
  • else the hours run between two readings × the product's burn rate at the assumed load;
  • else the assumed hours a day × that burn rate.
  • A visit booked at the site on or before the day covers it. Book refuel (office staff) books an unassigned visit on that day, tied to the rental's delivery job, so the driver's Meter readings section lists the unit and the fuel they put in bills from the visit. Assign a driver on Jobs & Dispatch.

    Set it up in Settings → Generators & Fuel → Refuel planning:

  • Refuel when the tank is at (%), 25% by default.
  • Look ahead: how many days ahead to list and book (1 by default).
  • Assumed load (50%, 75% or 100%) and Hours running a day (8): used only until a unit has two readings.
  • Each morning: Off, Tell the office (a notification listing the generators that need fuel within the look-ahead and have no visit), or Book refuel visits (also books one for each, unassigned). The morning run is at 7 AM on your company's clock.
  • Maintenance by hours

    Set the services each generator product needs in Edit Product → Service by hours: a name and every so many hours, days, or both (whichever comes first). Start with oil, filters and a load bank test fills in a common starting set (250 hours or 180 days, 500 hours, 365 days). Fuel tanks have no hour meter and take days only.

    Each unit's next due shows on its Meters & service tab and, when due or due soon (within 25 hours or 14 days), on Inventory → Generators → Service due:

  • From the last service: last service hours + the interval, last service date + the interval.
  • With no service recorded, the next mark at or above the hour meter (a unit at 1,240 hours on a 250-hour service is next due at 1,250).
  • The hour meter is the latest reading on the unit, from a driver, the office or the controller.
  • The office is notified once per service when it comes due or due soon, the moment a reading crosses the mark, and each morning for services due by date. Office staff and mechanics choose Record service on the unit (the hour meter defaults to the latest reading) and can remove a wrong record from Service history.

    Controller readings

    If your generators report through a telematics provider (Trackunit, an OEM fleet portal such as Cat VisionLink, or any provider with an AEMP 2.0 (ISO 15143-3) feed), PortaPro can pull each machine's hour meter and fuel level itself. In Settings → Generators & Fuel → Controller readings (owner or admin):

  • Enter the Feed address your provider gives you (the Fleet address) and how it Signs in with: User name and password, Access token, or Client ID and secret (OAuth) with its token address. Use a read-only login.
  • Test and save checks the feed before saving.
  • Match units pairs machines in the feed with your units, by serial number, then by unit code. Pick the machine for any unit left unmatched.
  • Readings are pulled every 30 minutes (or Pull readings now) and show on the unit as Controller. They keep the refuel estimates and service by hours up to date between visits. Runtime is still billed from the drivers' delivery and pickup readings. PortaPro only reads the feed; it never sends anything to your generators.

    What is not built yet

  • Picking standby at booking or on a quote: switch the rental on its delivery job after booking, or price the quote line by hand.
  • Fuel tanks or fuel trailers linked to the generator they feed, as one rental.
  • Delivery, pickup, environmental or damage-waiver fees as automatic charges. Add them as lines on the job or quote.
  • Feeds other than AEMP 2.0 (ISO 15143-3), such as a controller maker's own API. The AEMP reader was built from the standard; check the first pull against your provider's portal.
  • Related articles

  • Products and Units
  • Unit Service History
  • Temporary Fencing
  • The Rate Card and Recurring Service
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