Push notifications reach drivers and staff on their phone through PortaPro Field Operations, PortaPro's mobile app on the App Store (iPhone and iPad) and Google Play (Android). They arrive even when the app is closed. A browser tab does not receive push notifications; the bell and email still work there.
Enabling Push Notifications
Notification Triggers
Push notifications are triggered by:
What a Push Contains
One Phone, One Person
A phone receives push for whoever is signed in to the app on it. If someone else signs in on the same phone, their alerts go there instead. On a shared truck tablet, alerts follow the driver signed on with their PIN.
Troubleshooting Push Notifications
If notifications aren't working:
