PortaPro Docs

Win and serve customers

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Customer Portal
24/7 access to schedules, invoices, and service history.
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Quotes & Invoices
View, approve, and pay documents online.
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Online Booking
Customers book roll-offs and event rentals on your website and pay a deposit. Nothing is scheduled until you approve.
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Payment Processing
Secure online payments with flexible options.
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Inbox
Portal messages, text (SMS), and email in one inbox per customer, plus a Requests tab for everything customers ask for in the portal.
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E-Signatures
Sign contracts digitally with audit trails.
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Service Checklists
Standardized pumping and cleaning workflows.
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Venue Blueprinting
Pin inventory clusters on satellite maps, link to quotes, and send branded site plans.
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Email From Your Inbox
Send invoices, quotes, and sales email from your real address, with your real deliverability.

Run the field

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Job Schedules & Dispatch
Create jobs, dispatch routes, and manage recurring service.
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Route Optimization
Routes planned around tank capacity, disposal-site hours, and service windows.
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Mobile App
Offline-first workflows for field operations.
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Unit Pins
Every unit's exact spot on the site map. Drivers move pins from the field.
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Services Hub
Service requests, checklists, and proof-of-work logs for every job.
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Team Chat
Channels and direct messages for drivers, dispatch, and the office.
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Walkie-Talkie
Push-to-talk inside the PortaPro app, on the channels your crew already uses, with searchable transcripts.
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Calls & Huddles
1:1 calls and channel huddles for your crew, plus meetings customers join from a browser.

Control the business

inventory
Equipment Inventory
Availability by date, so a weekend booking shows before the weekend.
festival
Event & Tent Rentals
Kits, tents booked by size, pull sheets, scan-back check-in, and charges for what comes back missing.
dashboard
Event Layouts
Tents and tables to scale on the venue or its floor plan, seating charts from the guest list, and a share link for comments and approval.
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28 Day Invoicing
Bill every site automatically on the industry-standard 28-day cycle, with duplicate prevention built in.
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Bookkeeping & Billing
Quotes, invoices, expenses and receipts, bank reconciliation, and QuickBooks, Xero and FreshBooks sync.
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Customer Accounts
Profiles, sites and locations, contacts, and history.
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Leads & Deals
The CRM built into PortaPro.
outdoor_garden
Temporary Fencing
Draw the fence on the satellite map or type the feet: panels, gates, stands, clamps and sandbags counted for you, screen priced by the foot.
Roll-Off Rentals
Live ledger for every container on the ground, overage and landfill disposal billed from the weight ticket, and dumpster requests from the customer portal.
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Fleet Management
Maintenance, compliance, inspections, and vehicle tracking.
my_location
GPS Tracking
Plug-in trackers for the trucks, battery tags for the units, and an alert when a unit leaves its pin.
phone_in_talk
Business Phone
A real business line with an IVR, ring groups, voicemail, and recording. Click to dial, ring your cell, and every call logs itself on the customer.
manage_accounts
Team Management
Roles, the time clock, and the credentials about to expire.
person_add
Hiring
A careers page, an application built for CDL drivers, and a Hire button that turns the applicant into a team member.
wallet
Payroll
W-2 and 1099 payroll inside PortaPro. In beta, rolling out in stages.
bar_chart
Reporting & Analytics
Gallons by disposal site, overdue sites, and reports on your billing cycle.
water_drop
Septic Service
The tank on the customer's record, pump-out dates predicted, and every septic report form, from pumping to real estate transfer, shipped and attached to the job.
Also in PortaPro:QuickBooks Sync,Xero Sync,FreshBooks Sync,Claude & ChatGPT,Equipment Scanning,Shared Truck Devices,Consumables,Marketing Tools,Automated Review Requests,Septic Reminders,Celebrations,Help & Support

Run your portable sanitation operation from lead to ledger.

One system, 46 features, no per-user or per-vehicle fees or limitations.See all featuresarrow_forward

Learn & Discover

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ROI Calculator
Estimate time, labor, fuel, and cost savings with PortaPro.
route
Route Efficiency Simulator
See how optimized routing can increase weekly service stops.
scale
Dumpster Weight Calculator
Estimate debris weight and the roll-off size it needs.

Support & Training

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Support
Submit a request, email our team, or book a call.
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Help Centeropen_in_new
Guides, documentation, and step-by-step setup resources.
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Our Promise
Why we refuse to let software get worse over time.

GPS Asset & Vehicle Tracking

How GPS tracking works
location_on
Unit tracking device
A sealed battery tag inside the unit. It reports when the unit moves, and the battery lasts five to seven years.
navigation
Vehicle tracker
Plugs into the truck's OBD-II port. Live location, plus odometer and fuel on supported trucks.

Solutions

local_shipping
In the Field
A service day from the yard to the invoice, and where each job goes wrong.
wc
Portable toilet operators
Same-day missed stops, proof for every stop, and rate card invoices.
water_drop
Septic operators
Pump-outs predicted from the tank, and the county's own forms filled from the job.
water_drop
Grease trap service
Each trap on its own cadence, and the FOG 25% rule measured.
Roll-off haulers
Days past term, tons over the allowance, and landfill fees on one final invoice.
celebration
Tent and party rentals
A tent booked by size, packages as one line, every chair checked in.
festival
Event and festival operators
A site plan on the quote, and a weekend priced as a weekend.
account_balance
Municipal contracts
Invoices before the period with the PO printed, and a record of every park visit.
domain
Multi-location operators
Several yards, service territories, divisions, and roles in one account.
Why Operators SwitchPricing
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homeHelp Centerchevron_rightTeam Chatchevron_rightMeetings: Video Meetings With Customers, Vendors and Your Team

Meetings: Video Meetings With Customers, Vendors and Your Team

schedule4 min read
calendar_todayUpdated October 16, 2026
meetingsvideo meetingsexternal meetingsguest linkinviteadd to calendargoogle calendaroutlookwaiting roomrecording

On this page

The Meetings pageScheduling a meeting with someone outside your companySending the invitationAdding a meeting to your calendarMeeting statusesHow guests joinDuring the meetingEditing, ending and cancellingRelated

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Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

PortaPro

Contact:
support@portaprosoftware.com

© 2026 PortaPro. All rights reserved.
All-in-one software for portable sanitation operators.

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PortaPro has video meetings built in. Schedule one, send the link to a customer,

a vendor or anyone else, and they join from a browser with no account and no

download. Teammates get a notification and join from inside PortaPro. Meetings are

on the Growth plan and above.

Meetings are the same calls you use in Team Chat. The difference is the

Meetings page: one place to schedule meetings with people outside your

company, send invitations, put them on your calendar, and see what's live.

The Meetings page

Open Meetings in the main navigation. Owners, admins and dispatchers see it.

At the top:

  • List or Calendar view.
  • Schedule to plan a meeting for later.
  • Start meeting to open a meeting right now. It shows "Your meeting is
  • ready" with the link, Copy invitation and Join now.

    Under that, filter with Active & upcoming, Past, All or External

    only, and search by title, description or organizer.

    The list shows each meeting's Title, When, Duration, Organizer,

    People and Status, with a Join button (Rejoin after it ended) and

    a menu (⋮). Meetings with someone from outside your company carry an

    External badge.

    Scheduling a meeting with someone outside your company

  • Click Schedule.
  • Fill in Title, Date, Start time and Duration (15 min up to 2
  • hours).

  • Post to: pick No channel for a one-off or outside meeting, or a
  • channel so its members see it. With a channel picked you can tick which

    members to invite.

  • Tick External meeting when someone outside your team is joining
  • (a customer, vendor, venue tour, interview). The meeting gets an External

    badge.

  • Leave Waiting room on (the default) so outside guests wait until you let
  • them in. You're notified the moment someone arrives. Teammates skip the

    lobby.

  • Add a Description (optional): an agenda or anything attendees should see.
  • Click Schedule meeting.
  • Every meeting gets its own link. The link opens a branded page with your company

    name and logo, so a customer knows who is inviting them.

    Sending the invitation

    Open the meeting's menu (⋮):

  • Copy link: just the join link.
  • Copy invitation: a ready-to-paste block with your company name, the
  • title, the date and time and length, and the link. Paste it into a text, an

    email or a calendar entry.

  • Invite people: opens "Invite to <meeting>".
  • - Teammates: tick people on your team. They get a notification and see the

    meeting in their upcoming list.

    - Anyone else: type an email address and click Add, then Send

    invites. Each person gets an email from your business's email address with

    the join link and what to expect. They wait in the lobby until you let them

    in.

    Adding a meeting to your calendar

    Choose Add to calendar from the meeting's menu:

  • Google Calendar
  • Outlook.com (personal @outlook, @hotmail and @live accounts)
  • Microsoft 365 / Work (Outlook on the web at office.com)
  • Yahoo Calendar
  • Download .ics (Apple Calendar, Outlook desktop and others)
  • The first four open a new event in that calendar, already filled in with the

    title, the start and end time, and the join link as the location and in the

    description. Check it and click Save. Add your guests there if you want the

    calendar to send its own invite too.

    Meeting statuses

    The status tells you what's happening right now, based on who is actually in the

    room:

    StatusWhat it means
    ScheduledJoinable from 15 minutes before the start time.
    Room openThe link works. Nobody has joined yet.
    Waiting for hostPeople are in the room, but the host hasn't joined yet.
    In lobbySomeone is in the lobby waiting to be let in. Join to admit them.
    LiveThe host is in the room.
    EndedThe meeting ran and is over.
    Not heldThe window passed and nobody joined.
    CancelledCalled off before it happened.

    How guests join

    A guest opens the link in any browser on a computer or phone. They type their

    name, check their camera and microphone (and can blur or change their

    background), and click Join meeting. With the waiting room on they see that

    your company will be told they've arrived. You get a notification, and in the

    meeting a banner reads "<name> is in the lobby" with Admit and Deny.

    During the meeting

    Mute, camera, screen share, background effects, reactions, raise hand, grid or

    speaker view, Invite people, People, and minimize so you can keep working

    in PortaPro while you talk. Office staff on the Growth plan can also Record

    the meeting. See Recording a meeting.

    Editing, ending and cancelling

    The person who scheduled the meeting sees these in its menu:

  • Edit meeting before it starts. The link stays the same.
  • End meeting while it's running. It disconnects everyone and stays in your
  • history.

  • Cancel meeting before it happens. The link stops working.
  • Related

  • Calls and meetings: calling from a direct message,
  • meetings from a channel, the waiting room and recording.

  • Team Chat overview
  • Was this article helpful?

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