PortaPro Docs

Win and serve customers

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Customer Portal
24/7 access to schedules, invoices, and service history.
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Quotes & Invoices
View, approve, and pay documents online.
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Online Booking
Customers book roll-offs and event rentals on your website and pay a deposit. Nothing is scheduled until you approve.
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Payment Processing
Secure online payments with flexible options.
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Inbox
Portal messages, text (SMS), and email in one inbox per customer, plus a Requests tab for everything customers ask for in the portal.
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E-Signatures
Sign contracts digitally with audit trails.
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Service Checklists
Standardized pumping and cleaning workflows.
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Venue Blueprinting
Pin inventory clusters on satellite maps, link to quotes, and send branded site plans.
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Email From Your Inbox
Send invoices, quotes, and sales email from your real address, with your real deliverability.

Run the field

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Job Schedules & Dispatch
Create jobs, dispatch routes, and manage recurring service.
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Route Optimization
Routes planned around tank capacity, disposal-site hours, and service windows.
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Mobile App
Offline-first workflows for field operations.
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Unit Pins
Every unit's exact spot on the site map. Drivers move pins from the field.
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Services Hub
Service requests, checklists, and proof-of-work logs for every job.
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Team Chat
Channels and direct messages for drivers, dispatch, and the office.
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Walkie-Talkie
Push-to-talk inside the PortaPro app, on the channels your crew already uses, with searchable transcripts.
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Calls & Huddles
1:1 calls and channel huddles for your crew, plus meetings customers join from a browser.

Control the business

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Equipment Inventory
Availability by date, so a weekend booking shows before the weekend.
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Event & Tent Rentals
Kits, tents booked by size, pull sheets, scan-back check-in, and charges for what comes back missing.
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Event Layouts
Tents and tables to scale on the venue or its floor plan, seating charts from the guest list, and a share link for comments and approval.
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28 Day Invoicing
Bill every site automatically on the industry-standard 28-day cycle, with duplicate prevention built in.
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Bookkeeping & Billing
Quotes, invoices, expenses and receipts, bank reconciliation, and QuickBooks, Xero and FreshBooks sync.
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Customer Accounts
Profiles, sites and locations, contacts, and history.
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Leads & Deals
The CRM built into PortaPro.
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Temporary Fencing
Draw the fence on the satellite map or type the feet: panels, gates, stands, clamps and sandbags counted for you, screen priced by the foot.
Roll-Off Rentals
Live ledger for every container on the ground, overage and landfill disposal billed from the weight ticket, and dumpster requests from the customer portal.
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Fleet Management
Maintenance, compliance, inspections, and vehicle tracking.
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GPS Tracking
Plug-in trackers for the trucks, battery tags for the units, and an alert when a unit leaves its pin.
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Business Phone
A real business line with an IVR, ring groups, voicemail, and recording. Click to dial, ring your cell, and every call logs itself on the customer.
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Team Management
Roles, the time clock, and the credentials about to expire.
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Hiring
A careers page, an application built for CDL drivers, and a Hire button that turns the applicant into a team member.
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Payroll
W-2 and 1099 payroll inside PortaPro. In beta, rolling out in stages.
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Reporting & Analytics
Gallons by disposal site, overdue sites, and reports on your billing cycle.
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Septic Service
The tank on the customer's record, pump-out dates predicted, and every septic report form, from pumping to real estate transfer, shipped and attached to the job.
Also in PortaPro:QuickBooks Sync,Xero Sync,FreshBooks Sync,Claude & ChatGPT,Equipment Scanning,Shared Truck Devices,Consumables,Marketing Tools,Automated Review Requests,Septic Reminders,Celebrations,Help & Support

Run your portable sanitation operation from lead to ledger.

One system, 46 features, no per-user or per-vehicle fees or limitations.See all featuresarrow_forward

Learn & Discover

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ROI Calculator
Estimate time, labor, fuel, and cost savings with PortaPro.
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Route Efficiency Simulator
See how optimized routing can increase weekly service stops.
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Dumpster Weight Calculator
Estimate debris weight and the roll-off size it needs.

Support & Training

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Support
Submit a request, email our team, or book a call.
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Help Centeropen_in_new
Guides, documentation, and step-by-step setup resources.
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Our Promise
Why we refuse to let software get worse over time.

GPS Asset & Vehicle Tracking

How GPS tracking works
location_on
Unit tracking device
A sealed battery tag inside the unit. It reports when the unit moves, and the battery lasts five to seven years.
navigation
Vehicle tracker
Plugs into the truck's OBD-II port. Live location, plus odometer and fuel on supported trucks.

Solutions

local_shipping
In the Field
A service day, from the yard to the invoice, and where each kind of job goes wrong.
wc
Portable toilet operators
A missed stop reported the same day, a proof page for every completed stop, and invoices from the rate card each cycle.
water_drop
Septic operators
The tank on the customer's record, pump-outs predicted, and the county's own forms filled from the job.
water_drop
Grease trap service
Each trap on its own cadence, the FOG report with the 25% rule measured, and the manifest on the job.
Roll-off haulers
Days past term, tons over what's included and the landfill's fee by material, on one final invoice.
celebration
Tent and party rentals
A tent booked by its size, packages as one line, and every chair checked back in.
festival
Event and festival operators
A site plan on the quote, a weekend priced as a weekend, and units that can't be booked twice.
account_balance
Municipal contracts
Invoices before the period with the PO printed, and a dated record for every park visit.
domain
Multi-location operators
Several yards, service territories, divisions, and roles in one account.
Why Operators SwitchPricing
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homeHelp Centerchevron_rightTeam Chatchevron_rightTeam Chat Notifications

Team Chat Notifications

schedule3 min read
calendar_todayUpdated October 10, 2026
team chatnotificationspushmutementions

On this page

Where notifications show upTurning on pushYour Team Chat alert settingPer-conversation settingsCalls and meetingsRelated

Need more help?

Need more help?

Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

PortaPro

Contact:
support@portaprosoftware.com

© 2026 PortaPro. All rights reserved.
All-in-one software for portable sanitation operators.

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How you hear about new Team Chat messages, mentions, calls and meetings, and

how to turn them up or down for one conversation or for everything.

Where notifications show up

  • The bell: Team Chat notifications land on the bell's Team tab,

    • with Open Team Chat at the bottom. A message reads "<sender> in

    <channel>" with the start of the message. A mention reads "<sender>

    mentioned you in <channel>". Click one to open that conversation.

  • Push on your phone: push goes to the PortaPro app from the App Store

    • or Google Play. A web browser doesn't receive push.

  • Inside Team Chat: conversations with unread messages are marked in the

    • list (on a phone, with a blue dot).

    Turning on push

  • Office staff: in the phone app, go to Settings → Notifications and

    • turn on push (Enable Push Notifications), then allow notifications when

    your phone asks. Send Test Notification checks it end to end. On a

    computer the same page shows Your phone with Set up or Not set

    up.

  • Drivers and mechanics in the driver app: use the Push

    • Notifications card on your profile.

    If push is on but nothing arrives, check that notifications for PortaPro are

    allowed in your phone's own settings. See [The PortaPro mobile

    app](/article/setting-up-mobile-app).

    Your Team Chat alert setting

    In Settings → Notifications, under Team & Activity, the Team Chat

    Messages row ("Messages in team chat channels & DMs") has an In-App

    (bell) and a Push switch. There is no email option for chat messages.

    That one row also covers mentions, meeting rings, meeting invitations and

    the reminder before a scheduled meeting. Settings → Team Chat → Chat

    alerts → Open Notifications takes you to the same row.

    Per-conversation settings

    Each channel and conversation has its own setting. On a computer click the

    bell in the conversation header. On a phone open the conversation's actions

    and tap Notifications.

    OptionWhat it does
    All messagesGet notified for every message. This is the default.
    Mentions onlyGet notified only when @mentioned.
    MutedNo notifications from this conversation, mentions included.

    How the setting plays out:

  • Direct and group messages notify you for every message unless you

    • muted the conversation.

  • Channels on All messages notify you, except when you were reading that

    • channel a moment ago.

  • @everyone reaches everyone in the channel who hasn't muted it,

    • including people on Mentions only. @here reaches only those of them

    who are online when the message is sent.

  • Muted conversations show a crossed-out bell in the list.

    • Calls and meetings

  • Team Chat calls ring in every browser tab where you're signed in and in

    • the mobile app. To stop them, turn on Do Not Disturb in Settings →

    Team Chat (drivers and mechanics: Calls on their profile). See

    Calls and meetings.

  • A missed call leaves a "📞 Missed call" line in your conversation with the

    • caller.

  • When a guest is waiting in a scheduled meeting's lobby, the host is

    • notified. That alert can't be switched off, because it is the only way the

    host learns someone is waiting.

    Related

  • Team Chat overview
  • Customer message notifications

    • Was this article helpful?

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