The Drivers Tab

What driver assignments do

Attaching drivers to a territory tells the dispatch cockpit *who owns

this area*. Primary drivers are the default owner of the day's stops

here; backup drivers show up as suggested fallbacks when the primary is

off, at capacity, or already routed elsewhere.

The picker

The Drivers tab shows every user in your org with the driver role. A

search box filters by name or email as you type. Check the box next to

any driver to attach them; a Primary / Backup toggle appears next

to the row so you can pick which role they hold on this territory.

available. Grey button.

A summary badge above the picker tells you how many drivers are attached

and how many are primary vs backup.

Clearing all drivers

Click Clear all at the top-right of the drivers section to remove

every assignment for this territory in one click. You'll still need to

click Save to commit the change.

Inactive drivers

Drivers whose profile is marked inactive still appear in the picker with

an `inactive` badge next to their name. You can attach them (in case

they're returning soon) but you'll usually want to skip them.

Missing drivers ("No drivers in this organization yet")

If the picker says "No drivers in this organization yet," you haven't

invited anyone with the driver role. Go to Settings → Company → Team

Management → Users and invite drivers, then come back; they'll appear

here immediately.

Orphan assignments

Sometimes a user is removed from the driver role after being assigned to

a territory. When that happens, the sheet shows an amber warning:

Click Remove orphaned to drop the stale assignment cleanly. The

territory keeps working with its remaining drivers.

Multiple primaries

There's no cap on the number of primary drivers. A territory with two

primaries just means both drivers own it; the dispatch cockpit will

suggest either one when generating routes. If you want one owner, keep

one primary and set the others to backup.

Truck assignment

Truck assignment for territories will ship in a follow-up. For now,

drivers own routes and trucks follow drivers.