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View, approve, and pay documents online.
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Customers book roll-offs and event rentals on your website and pay a deposit. Nothing is scheduled until you approve.
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Secure online payments with flexible options.
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Portal messages, text (SMS), and email in one inbox per customer, plus a Requests tab for everything customers ask for in the portal.
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Sign contracts digitally with audit trails.
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Standardized pumping and cleaning workflows.
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Pin inventory clusters on satellite maps, link to quotes, and send branded site plans.
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Create jobs, dispatch routes, and manage recurring service.
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Route Optimization
Routes planned around tank capacity, disposal-site hours, and service windows.
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Offline-first workflows for field operations.
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Every unit's exact spot on the site map. Drivers move pins from the field.
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Service requests, checklists, and proof-of-work logs for every job.
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Channels and direct messages for drivers, dispatch, and the office.
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Push-to-talk inside the PortaPro app, on the channels your crew already uses, with searchable transcripts.
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Equipment Inventory
Availability by date, so a weekend booking shows before the weekend.
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Event & Tent Rentals
Kits, tents booked by size, pull sheets, scan-back check-in, and charges for what comes back missing.
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Event Layouts
Tents and tables to scale on the venue or its floor plan, seating charts from the guest list, and a share link for comments and approval.
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Bill every site automatically on the industry-standard 28-day cycle, with duplicate prevention built in.
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Profiles, sites and locations, contacts, and history.
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The CRM built into PortaPro.
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Temporary Fencing
Draw the fence on the satellite map or type the feet: panels, gates, stands, clamps and sandbags counted for you, screen priced by the foot.
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Generators & Power
Hour meter and fuel readings from the driver app, runtime past the included hours and fuel billed from them, and refuels and service planned from the readings.
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Live ledger for every container on the ground, overage and landfill disposal billed from the weight ticket, and dumpster requests from the customer portal.
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Fleet Management
Maintenance, compliance, inspections, and vehicle tracking.
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GPS Tracking
Plug-in trackers for the trucks, battery tags for the units, and an alert when a unit leaves its pin.
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Roles, the time clock, and the credentials about to expire.
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A careers page, an application built for CDL drivers, and a Hire button that turns the applicant into a team member.
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Payroll Export
Approved hours for every pay period, overtime sorted, in one file for your payroll or straight into QuickBooks Online.
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Reporting & Analytics
Gallons by disposal site, overdue sites, and reports on your billing cycle.
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Septic Service
The tank on the customer's record, pump-out dates predicted, and every septic report form, from pumping to real estate transfer, shipped and attached to the job.
Also in PortaPro:QuickBooks Sync,Xero Sync,FreshBooks Sync,Claude & ChatGPT,Equipment Scanning,Shared Truck Devices,Consumables,Marketing Tools,Automated Review Requests,Septic Reminders,Celebrations,Help & Support

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ROI Calculator
Estimate time, labor, fuel, and cost savings with PortaPro.
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Route Efficiency Simulator
See how optimized routing can increase weekly service stops.
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Estimate debris weight and the roll-off size it needs.

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How GPS tracking works
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Unit tracking device
A sealed battery tag inside the unit. It reports when the unit moves, and the battery lasts five to seven years.
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Vehicle tracker
Plugs into the truck's OBD-II port. Live location, plus odometer and fuel on supported trucks.

Solutions

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In the Field
A service day from the yard to the invoice, and where each job goes wrong.
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Portable toilet operators
Same-day missed stops, proof for every stop, and rate card invoices.
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Septic operators
Pump-outs predicted from the tank, and the county's own forms filled from the job.
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Grease trap service
Each trap on its own cadence, and the FOG 25% rule measured.
Roll-off haulers
Days past term, tons over the allowance, and landfill fees on one final invoice.
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Tent and party rentals
A tent booked by size, packages as one line, every chair checked in.
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Event and festival operators
A site plan on the quote, and a weekend priced as a weekend.
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Municipal contracts
Invoices before the period with the PO printed, and a record of every park visit.
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Multi-location operators
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homeHelp Centerchevron_rightVideoschevron_rightThe Cash Discount Program, explained
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The Cash Discount Program, explained

Why card fees don't have to come out of your margin, how the locked rate and the two pricing models work, why a cash discount is legal where a surcharge often isn't, and what happens when a check comes in.

4:32 · Settings · Getting paid

Chapters

Step by step in writing: Cash Discount Program

Transcript

Run a card for a four hundred dollar pump-out, and about twelve dollars of it never reaches your bank. Do that all month, every month, and it adds up to real money. The Cash Discount Program stops that fee from coming out of your margin. Here's how it works. Every quote and invoice lists one price, and that price already covers card processing. Right under the total, a green box offers the cash price. Pay by cash, check, or bank transfer, and the processing cost comes back off. So the card payer covers the fee, the check payer pays your normal price, and you take home the same amount either way. It lives under Settings, Finance, Cash Discount. One switch turns it on. From then on, every new quote and invoice carries both prices. Program configuration holds the rest. The pencil opens it for editing. The first question is about the prices you charge today. For most companies, the answer is Raise my prices to cover card processing. You keep typing the prices you're used to, and PortaPro lists them at the card price for you. The other choice says your prices already include the card fee. Pick it only if that's true. If it isn't, every cash customer gets a discount straight out of your margin. Next is the discount rate, and you'll notice you can't type it. It's locked to what a card payment really costs on your account. On PortaPro's flat rate that's two point nine percent. On Stripe's standard pricing it's two point nine percent plus thirty cents. If your processing ever changes, the rate follows on its own. And the math is exact. Raising a price three percent and then taking three percent back never lands where you started. So the card price is worked out backwards from your price, and the fee comes out to the penny. Now choose which payments earn the cash price. Cash, check, and bank transfer are right there. You can add your own, too, like Zelle or Venmo. Debit cards are left off on purpose. Nothing can tell a debit card from a credit card at the moment it's charged, so that discount could never really be earned. Last is the disclosure. This sentence prints on every quote and invoice, and it updates itself as you add payment methods, until you write your own. The question everyone asks is whether this is legal. How It Works covers it. Cash discounts are allowed by federal law, through the Cash Discount Act of 1981, and the Durbin Amendment stops the card networks from interfering with them. They're legal in all fifty states, and there's nothing to register with the card brands. A surcharge works the other way around: a lower price, with a card fee added at checkout. Surcharges are banned in some states, capped by Visa, and never allowed on debit. Here, the listed price is the regular price, and paying another way earns a discount off it. Because the rate is tied to your actual cost, a card payer never pays more than the card costs you. The one rule everywhere is showing both prices before the sale, and your disclosure takes care of that. For anything specific to your state, check with your accountant or attorney. Sales tax follows the price that was actually paid. A cash payer's discount works like a store coupon, so it lowers the taxable amount, and PortaPro figures each side for you. If your customers aren't taxed, the numbers simply stay whole. Back on the invoice, the green box names exactly how much they save, and which ways of paying earn it. Each document keeps the cash price it was created with. Change a setting next month, and nothing you've already sent moves. And on your online payment link, the customer picks card at the listed price, or bank account at the cash price, before they pay. When a check shows up in the mail, record it with Collect Payment. Both prices are right there. Choose Check, and the cash price is filled in for you. The discount is applied once the payment settles the invoice. A partial check counts at face value, and the payment that finishes it earns the discount. If someone mails the full card price, PortaPro asks whether to take it as payment in full or hold the difference as credit. Credit remembers how it was paid for. A season prepaid by check earns the cash price on every invoice it covers, while credit from a card pays the listed price. Some customers are on a negotiated contract. Exclude them from their own profile, and their invoices go back to a single price with no discount shown. To see whether the program is paying for itself, open Reports and the Cash Discount Program Summary. Month by month, it shows what the card price brought in, what processing really cost, and the discounts you gave. Ready to start? Turn it on, glance at your rate, and send customers a short note: prices now include card processing, so pay by cash or check and it comes right back off. Invoices you've already sent stay exactly as they were.

More in Getting paid

  • Catching billing mistakes with Billing HealthEvery night PortaPro checks rate cards, cycle invoices and credits for anything that would bill wrong, and tells your office what to fix.0:59arrow_forward
  • Collecting a paymentRecord a check or cash, charge a card, or text the customer a pay link, all from the invoice. Credit on file and the cash price are applied for you.0:59arrow_forward
  • Connecting QuickBooks, Xero or FreshBooksSend customers, invoices, payments and credits to QuickBooks Online, QuickBooks Desktop, Xero or FreshBooks, one way and automatically.0:53arrow_forward
  • Reviewing and sending cycle invoicesEvery billing cycle, PortaPro drafts each rate-card customer's invoice. Check them over, hold back any that need a fix, and send the rest in one go.0:59arrow_forward

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