A route day in the driver app
One driver's day on the phone: the route, the load-out, the tank, reaching a customer, recording the units you drop off, and a pickup where not everything comes back.
1:55 · Driver app · Driver app
Step by step in writing: Today, Schedule and My calls
Transcript
A full route, one truck, and a phone on the dash. Here's how a route day runs in the driver app, from the yard to the last pickup. Today opens on the route, in the order you'll drive it. The arrows beside the date step through the days, and the button on the right swaps the list for a map. Tap ahead to check tomorrow's stops before you leave tonight. Back to today brings you home. Until the first stop starts, one line sums up the load-out: the units and supplies that go on the truck. Review opens the full list, stop by stop. If your company tracks the waste tank, this card shows how full the truck is, and turns amber when it's time to dump. Log a dump opens Disposal. If you emptied somewhere else, Tank's empty resets the level in one tap. Open a stop to see what to service, who to call, and where to go. Message offers the ways your company allows. Text from the company number keeps the customer on one number, and the reply comes back to you and the office. Your texts and portal messages with this customer show up right here, under the job. On a delivery, the job says what's going out. It doesn't always say which units. Start the job when you pull up. Then Drop units here records what went on the ground, at the spot where you're standing. Type the number on each unit, or scan its tag. The count under the search tells you when every unit on the line is accounted for. On a pickup, Mark Complete means everything on the list came back. When something stays behind, tap Not everything came back. Count what's actually on the truck. Whatever you leave off stays booked at the customer, and the office sees exactly what came back. Along the bottom: Today, Chat, Search, and More. More holds the rest: your schedule, load-out, disposal, inspections, and team chat. By the last stop, the office already knows which units went out, what came back, and when the tank was emptied, without a single phone call.
More in Driver app
- Finishing a service stopOpen the stop, record the service, and close it out from your phone.0:42
- Clocking in and outStart your shift, take a break, and clock out from the Today screen.0:35
- Doing your pre-trip inspectionThe walk-around DVIR on your phone: odometer, pass or fail each item, and what happens when something fails.0:50
- The driver appA walk through the phone app: today's stops and the days around them, the map, the clock and tank, and Today, Chat, Search and More along the bottom.1:04