PortaPro Docs

Win and serve customers

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Customer Portal
24/7 access to schedules, invoices, and service history.
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Quotes & Invoices
View, approve, and pay documents online.
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Online Booking
Customers book roll-offs and event rentals on your website and pay a deposit. Nothing is scheduled until you approve.
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Payment Processing
Secure online payments with flexible options.
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Inbox
Portal messages, text (SMS), and email in one inbox per customer, plus a Requests tab for everything customers ask for in the portal.
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E-Signatures
Sign contracts digitally with audit trails.
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Service Checklists
Standardized pumping and cleaning workflows.
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Venue Blueprinting
Pin inventory clusters on satellite maps, link to quotes, and send branded site plans.
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Email From Your Inbox
Send invoices, quotes, and sales email from your real address, with your real deliverability.

Run the field

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Job Schedules & Dispatch
Create jobs, dispatch routes, and manage recurring service.
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Route Optimization
Routes planned around tank capacity, disposal-site hours, and service windows.
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Mobile App
Offline-first workflows for field operations.
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Unit Pins
Every unit's exact spot on the site map. Drivers move pins from the field.
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Services Hub
Service requests, checklists, and proof-of-work logs for every job.
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Team Chat
Channels and direct messages for drivers, dispatch, and the office.
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Walkie-Talkie
Push-to-talk inside the PortaPro app, on the channels your crew already uses, with searchable transcripts.
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Calls & Huddles
1:1 calls and channel huddles for your crew, plus meetings customers join from a browser.

Control the business

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Equipment Inventory
Availability by date, so a weekend booking shows before the weekend.
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Event & Tent Rentals
Kits, tents booked by size, pull sheets, scan-back check-in, and charges for what comes back missing.
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Event Layouts
Tents and tables to scale on the venue or its floor plan, seating charts from the guest list, and a share link for comments and approval.
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28 Day Invoicing
Bill every site automatically on the industry-standard 28-day cycle, with duplicate prevention built in.
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Bookkeeping & Billing
Quotes, invoices, expenses and receipts, bank reconciliation, and QuickBooks, Xero and FreshBooks sync.
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Customer Accounts
Profiles, sites and locations, contacts, and history.
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Leads & Deals
The CRM built into PortaPro.
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Temporary Fencing
Draw the fence on the satellite map or type the feet: panels, gates, stands, clamps and sandbags counted for you, screen priced by the foot.
Roll-Off Rentals
Live ledger for every container on the ground, overage and landfill disposal billed from the weight ticket, and dumpster requests from the customer portal.
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Fleet Management
Maintenance, compliance, inspections, and vehicle tracking.
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GPS Tracking
Plug-in trackers for the trucks, battery tags for the units, and an alert when a unit leaves its pin.
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Business Phone
A real business line with an IVR, ring groups, voicemail, and recording. Click to dial, ring your cell, and every call logs itself on the customer.
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Team Management
Roles, the time clock, and the credentials about to expire.
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Hiring
A careers page, an application built for CDL drivers, and a Hire button that turns the applicant into a team member.
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Payroll
W-2 and 1099 payroll inside PortaPro. In beta, rolling out in stages.
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Reporting & Analytics
Gallons by disposal site, overdue sites, and reports on your billing cycle.
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Septic Service
The tank on the customer's record, pump-out dates predicted, and every septic report form, from pumping to real estate transfer, shipped and attached to the job.
Also in PortaPro:QuickBooks Sync,Xero Sync,FreshBooks Sync,Claude & ChatGPT,Equipment Scanning,Shared Truck Devices,Consumables,Marketing Tools,Automated Review Requests,Septic Reminders,Celebrations,Help & Support

Run your portable sanitation operation from lead to ledger.

One system, 46 features, no per-user or per-vehicle fees or limitations.See all featuresarrow_forward

Learn & Discover

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ROI Calculator
Estimate time, labor, fuel, and cost savings with PortaPro.
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Route Efficiency Simulator
See how optimized routing can increase weekly service stops.
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Dumpster Weight Calculator
Estimate debris weight and the roll-off size it needs.

Support & Training

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Support
Submit a request, email our team, or book a call.
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Help Centeropen_in_new
Guides, documentation, and step-by-step setup resources.
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Our Promise
Why we refuse to let software get worse over time.

GPS Asset & Vehicle Tracking

How GPS tracking works
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Unit tracking device
A sealed battery tag inside the unit. It reports when the unit moves, and the battery lasts five to seven years.
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Vehicle tracker
Plugs into the truck's OBD-II port. Live location, plus odometer and fuel on supported trucks.

Solutions

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In the Field
A service day, from the yard to the invoice, and where each kind of job goes wrong.
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Portable toilet operators
A missed stop reported the same day, a proof page for every completed stop, and invoices from the rate card each cycle.
water_drop
Septic operators
The tank on the customer's record, pump-outs predicted, and the county's own forms filled from the job.
water_drop
Grease trap service
Each trap on its own cadence, the FOG report with the 25% rule measured, and the manifest on the job.
Roll-off haulers
Days past term, tons over what's included and the landfill's fee by material, on one final invoice.
celebration
Tent and party rentals
A tent booked by its size, packages as one line, and every chair checked back in.
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Event and festival operators
A site plan on the quote, a weekend priced as a weekend, and units that can't be booked twice.
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Municipal contracts
Invoices before the period with the PO printed, and a dated record for every park visit.
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Multi-location operators
Several yards, service territories, divisions, and roles in one account.
Why Operators SwitchPricing
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homeHelp Centerchevron_rightDriver App (Tech View)chevron_rightThe Driver App: Overview

The Driver App: Overview

schedule4 min read
calendar_todayUpdated October 10, 2026
driver apptech viewoverviewload-outdisposalquick lead

On this page

Who uses itGetting aroundWhat each screen is forLoad-OutDisposalQuick Lead buttonRelated

Need more help?

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Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

PortaPro

Contact:
support@portaprosoftware.com

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All-in-one software for portable sanitation operators.

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The driver app (also called Tech View) is the part of PortaPro your field team

works in: today's stops and route, job details and completing service, photos

and signatures, vehicle inspections, disposal runs, the time clock and team

chat. It runs in the PortaPro Field Operations app on iPhone, iPad and

Android, and in any browser at app.portaprosoftware.com. Everything a driver

records lands on the same job the office is looking at.

Who uses it

  • Drivers open the driver app automatically when they sign in.
  • Admins and dispatchers who also drive can be given Tech View Access.
  • They then see Switch to Tech View at the bottom of the sidebar, and

    inside the driver app the menu has Back to Admin View (or Back to

    Dispatcher View). Turning it on takes a company switch and a per-person

    switch; see Roles and permissions.

  • Shared truck tablets sign in as the truck, and each driver signs on with
  • a PIN. See Shared truck devices.

    To get the app and sign in, see

    The PortaPro Field Operations app.

    Getting around

    Top bar

  • The menu button on the left opens the navigation menu.
  • Quick Actions opens shortcuts for common tasks.
  • While you're clocked in, a shift timer shows in the bar.
  • The scan button opens the scanner: scan a unit's tag to open that unit.
  • The bell opens your notifications.
  • Bottom bar: Load-Out, Today, Disposal, Chat, Search

    and your profile picture (your account menu, with sign-out). If your company uses Walkie-Talkie, the talk bar

    sits just above these tabs. Search finds screens in the driver app by name

    (for example "DVIR" or "time off"); it does not search customers or jobs.

    The menu lists Today, Schedule, My calls, Load-Out,

    Disposal, DVIRs, Team Chat and Announcements, then Profile

    Settings, the Help Center and PortaPro Support, and the light or dark

    appearance setting. On a shared truck tablet it also has Switch driver.

    Quick Actions: Pre-Trip DVIR, Post-Trip DVIR, Log Disposal,

    Route Map, Dispatch Line, Message the Team and Request Time

    Off.

    What each screen is for

    ScreenWhat it's forArticle
    TodayToday's date and job count, the time clock, your route and job list, or the route mapToday, Schedule and My calls, Route map and navigation
    A jobEverything about one stop, and completing itJob details and completing service
    ScheduleYour jobs by hour, one day at a timeToday, Schedule and My calls
    My callsCrew and performer bookings on event jobsToday, Schedule and My calls
    Load-OutYour vehicle for today and the equipment and consumables to load for today's jobsBelow
    DisposalLogging a dump at a disposal siteBelow
    DVIRsPre-trip and post-trip vehicle inspectionsDVIR inspections
    Chat / Team ChatMessages with your team
    AnnouncementsMessages sent to you by your team
    ProfileYour details, credentials, recent shifts, time off, notifications and settingsProfile and settings

    Load-Out

    Load-Out shows your Vehicle Assignment for today and, for today's

    jobs, the Equipment and Consumables to load. With no vehicle assigned

    it says No vehicle assigned for today. With nothing to load it says

    Nothing to load out.

    Disposal

    Disposal walks you through a dump in steps: Tank Status (your current

    level and, optionally, the estimated gallons), Select Approved Site,

    Navigate to Site, Complete Disposal (Gallons Dumped is required,

    plus an optional ticket number, notes and a photo) and Disposal Complete.

    Some sites need dispatch to approve the dump first: you'll see Approval

    requested, and the screen moves on by itself once dispatch approves. With no

    signal the disposal is queued and sends when you're back in coverage.

    On a route that includes a dump stop, the stop's Start Pump-Out button

    opens the same screen with the site already picked. Disposal sites are set up

    by the office; see Disposal sites.

    Quick Lead button

    If your company turns on Allow drivers to submit Quick Leads (Settings →

    Lead Sources, in Leads & Pipeline), drivers see a round blue button on

    their screens. Tap it to open New Field Lead: Company / Contact Name

    (required), Phone, Location / Job Site, Estimated Units and

    Notes, then Submit Lead. The lead goes to the office's pipeline with

    the source "Driver Field Referral", and the toast confirms Lead submitted.

    Your manager has been notified. The button shows only for people whose role

    is driver.

    Related

  • The PortaPro Field Operations app
  • Offline mode and sync
  • Report an issue and the Dispatch line
  • Troubleshooting the driver app
  • Was this article helpful?

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